Avoid getting your accounts from being hacked: Facebook, Instagram, Gmail!
At AnewVista Community Services, we understand the joy technology brings to our lives. But sometimes, technology can be confusing, and that's when scammers might try to take advantage.
Tech support scams are a common trick where someone calls you or sends a pop-up message claiming there's a problem with your computer. They want you to pay them to fix something that likely isn't even broken! But don't you worry, ANVCS.org is here to help you spot these phonies and keep your computer safe.
Red Flags: When to Say "Uh Oh!"
The Out-of-the-Blue call/email/alert: Did you get a call or a message on your computer saying there's a virus or some other scary problem? This is a big warning sign! Real tech companies like Apple and Microsoft won't contact you unexpectedly.
Scare Tactics: Don't Let Them Rattle You! Scammers love to frighten you by saying your computer is at risk or your personal information is exposed. Don't panic – take a deep breath and remember, this is probably a trick.
The "Act Now" Hustle: These folks will pressure you to take immediate action, like giving them control of your computer or paying them right away. Don't be rushed! Take your time and think things through before you do anything.
Your Smart Playbook: How to Outsmart the Scammers
Hang Up: If you get a suspicious call or pop-up, don't click on any links or give out any personal information. Just hang up the phone or close the window. Simple as that!
Call Your Tech Team (The Friendly Kind): If you're worried about your computer, contact a trusted friend, family member, or ANVCS.org. We can help you troubleshoot the problem for real.
Security Software: Your Digital Shield: Having good security software on your computer is like having a guard dog – it helps protect you from bad guys and viruses.
Extra Tips for Tech Savvy Seniors:
Never let anyone you don't know, and trust take control of your computer remotely.
Never call the number on your screen! These are always a phony number.
Do NOT click on links from emails unless it is from a trusted source and it makes sense.
Your passwords and financial information are like your vital records – never share them with anyone over the phone or email.
If you think you've been scammed, report it! Contact the FBI by going to www.ic3.gov they help people who've been tricked by scammers.
ANVCS.org talks about Tech Support Scams in our security class. You can access our YouTube video by clicking here.
Remember, if something sounds too good to be true, it probably is! By following these tips, you can protect yourself from tech support scams and keep your computer, and your hard-earned money, safe. And if you're ever unsure, don't hesitate to reach out to AnewVista Community Services! Our friendly staff is always happy to answer your questions and help you navigate the digital world with confidence.